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Terms and Conditions


1. Choose the section  and then the product type.

2. Select an item of product and add it to your basket. 

   You can then choose to continue shopping or to process order.

3. If you wish to continue shopping, repeat the process but if you wish to process the order, log in.

4. Once you have entered your details, check that they are correct and click on confirm.

5. Choose a delivery method.

6. Select a payment method.

7. Confirm the order.

8. You will receive an email confirming your order.


FOR ORDERS OVER NT$ 1500(Taiwan only)



1. It can be sent to an address selected by you (home, work, etc. - never a PO Box) or  your choice or to the convenience store (7-Eleven) of your choice.

2. Delivery times depend on the type of delivery selected. Express deliveries between 1 and 2 working days. Delivery to convenience store takes 3 to 4 working days.

3. Standard delivery / Convenience Store – 60 TWD (FREE for orders over 1500 TWD)

   Express delivery – 100 TWD

4. You can see the status of your order in the "my orders" section in "my account"

5. If you have chosen home delivery, we will send you an email confirming,another with the tracking number

6. If you have chosen convenience store delivery, we will send you a text message when your order has arrived (this option is only available for 7Eleven). 

   It is necessary to show the order number and the ID of the person who collects the parcel.(you will have 7 days to collect it)

We offer the following payment methods: VISA, MasterCard, JCB.

What kind of eGUI can choose with HYPASS order?
You can choose one of eGUI types of the following options:

HYPASS carrier: delegate in HYPASS to manage eGUI number
Donation: donate eGUI to an association
Common carrier: delegate in client to manage eGUI number.
If you choose to print eGUI, management is delegate to client independent on type chosen on payment process.

Please note if you wish to request a company eGui you need to be registered as "business". If you are registered as “personal" user you will not be able to change your eGUI to a company title.